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shop@wearemoody.com

Please check our most frequently asked questions here, if you still need help then please contact us and the Moody team will get back to you within 1-2 business days.

Allergens & Medical Information

Yes, Hy-dra is suitable for those following a plant-based or vegan/vegetarian diet as it does not contain any animal-derived ingredients.

Yes, Hy-dra is suitable for diabetics. Please consult with your doctor if you have any specific concerns.

We recommend that you inform your healthcare provider as quickly as possible if you experience any side effects while taking Hy-dra, they can provide you with medical advice. Please also inform our customer service team by clicking here.

Hy-dra is plant based, vegan friendly, gluten free, nut free & dairy free. The only potential allergen in Hy-dra is a small amount of Sulphur Dioxide, a common ingredient in food and drinks to which some people have an intolerance.

Children & Pregnancy

We always recommend talking with your doctor first, as nutritional needs can vary when breastfeeding or expecting.

The formulation and dosage of Hy-dra are designed for females aged 16+, which is why we wouldn't recommend it for children.

Orders

All major credit and debit cards are accepted, as well as Paypal, Apple Pay and Google Pay.

If your order has not been dispatched yet, we may be able to cancel this for you. Please get in touch with our customer service team as quickly as possible by clicking here.

If you have a problem with your order, please get in touch with our customer service team here to let us know what has happened and a member of the team will get back to you as quickly as possible.

Unfortunately, we are unable to add additional products to an order once it has been created. However, if your order is yet to be dispatched, we may be able to cancel this for you so you can re-place your order. Please get in touch with our customer service team as quickly as possible by clicking here.

If you have entered a valid address but you would like it shipped to a different destination, please get in touch with our customer service team as quickly as possible by clicking here. We will try our best to get this amended for you. Please note that this is not guaranteed.

Product Information

We take pride in manufacturing Hy-dra locally in Britain, which helps to reduce our emissions.

It is best to store Hy-dra in a cool, dry place, away from direct light and heat sources.

We have formulated Hydra to be the optimum daily hydration and we would recommend consuming only once a day.

There is a small risk that taking more than one daily serving may interfere with electrolyte levels (such as sodium and potassium) and this should be avoided for people taking existing medications or with pre-existing conditions, as this may create additional sensitivity.

If you are taking any medications or have any health concerns please consult with your doctor, before taking Hydra.

Yes, you can mix Hy-dra with other liquids, such as smoothies, but we recommend dissolving 1 sachet in 250ml of water for best results.

Mixing Hy-dra with other types of liquids may affect the taste and nutritional value of the product, which is why we recommend following the instructions on the packaging.

Hy-dra is a product that we've developed to be as natural as possible, avoiding the use of unnecessary additives. Due to the bitter taste of some of the ingredients with high anti-oxidant properties, Hy-dra is sweetened with a small amout of Sucralose (a low calorie sweetener) in order to make the taste more palatable.

Yes, Hy-dra packaging is 100% recyclable.

The 'best before' date can typically be found on the back of the packaging, near the nutritional information. It is recommended to check the packaging for the 'best before' date before consuming the product.

Hy-dra has been designed as a daily health supplement and there is no limit to the length of time it can be taken continuously.

The formulation and dosage of Hy-dra are designed for females aged 16+, but it can also be taken by men.

Dissolve 1 sachet per day in 250ml of water prior to consumption. Stir well to ensure the powder is fully dissolved.

Magnesium Citrate Anhydrous, Fructose, OXXYNEA® (Sulphur Dioxide), Acidity (Citric Acid), Sugar beetroot, Fructooligosaccharid, Choline Bitartrate, Potassium Chloride, Pomegranate extract (Punica granatum) 10% resveratrol, Ascorbic Acid, Sodium Chloride, Flavour (Raspberry, Zesty Lemon), Anti-Caking Agent (Rice Extract), DL-alpha-tocopheryl acetate, Sweetener (Sucralose), Calcium Pantothenate, Thiamine Mononitrate, Super Oxide Dismutase, Pyridoxine Hydrochloride, Vitamin D3 (Cholecalciferol), Folic acid, Biotin, Methylcobalamin.

Science

Hy-dra by Moody is a blend of electrolytes, vitamins, minerals and antioxidants all in one sachet to support your daily energy, mood and hormone health

Electrolytes are essential to help our body and brain stay well hydrated. These minerals help to regulate water balance throughout the body, and maintain optimal fluid balance inside of our cells. Factors like sweating, alcohol, health imbalances or drinking filtered water (electrolytes are filtered out too!), can impact our electrolyte levels and contribute to dehydration which studies show can affect our mood, performance and hormone health.

Antioxidants protect our cells from free radical damage, inflammation, and may contribute to the health of our hormones. We’ve added Oxxynea®  - a phytonutrient formula that delivers concentrated polyphenols (aka antioxidants), with a higher antioxidant capacity than 5 servings of fruit and vegetables to keep you protected throughout the day.

And we’ve added other key nutrients to support your body and mind through the month including a range of B vitamins, vitamins E and D3 -  plus magnesium that can improve sleep, recovery and menstrual pain. 

 

Hy-dra is blend of electrolytes, vitamins, minerals and antioxidants all in one sachet to support your daily energy, mood and hormone health. 

Electrolytes such as sodium, calcium and potassium, are minerals essential in regulating water balance throughout the body, and maintaining optimal fluid balance inside of our cells. Factors like sweating, alcohol intake, health imbalances, poor nutrition to drinking filtered water (electrolytes are often filtered out too!), can limit our electrolyte levels and affect how hydrated we are.

Antioxidants protect our cells from free radical damage, inflammation, and may contribute to the health of our hormones. We’ve added Oxxynea®  - a scientific phytonutrient formula that delivers concentrated polyphenols (aka antioxidants), with a higher antioxidant capacity than 5 servings of fruit and vegetables, helping to protect you throughout the day.

Hy-dra also contains vitamin E + D, plus B vitamins - nutrients that play important roles in our metabolism, blood sugar regulation and hormone activity; promoting more balance to hormone and mood health. Plus nutrients like magnesium that can improve sleep, recovery and menstrual pain. 

 

Shipping

After your order has been dispatched, you will receive a confirmation email where you can tap through to view the status of your order. You will find a tracking link to the courier's website. Please direct any questions regarding delivery status directly to the courier.

Free UK shipping on all orders for a limited time only! Any subscription orders placed during the free shipping offer period will continue to receive free shipping every month.

We do our best to ensure that all packages are delivered within the estimated timeframe, but there may be rare cases where this is not possible. If you have any concerns about the delivery of your package, please contact our customer service team by clicking here and we will investigate further.

We deliver only in the UK. Other countries coming soon!

UK Deliveries are sent tracked using a 48 hour parcel service. We aim to despatch all orders within 1 day. 

Subscription

Payment will be taken within the Shopify checkout at the time of purchase using the payment method of your choice. Recurring payments will be automatically taken ahead of dispatch of future subscription orders.

From within your subscription account page here, you can cancel and modify an existing subscription. Please note that this will only apply for orders that have not yet been despatched.

From within your subscription account page here, you can view and modify the next delivery date to a future date of your choice.

From within your subscription account page here, you can view and modify the next delivery date to a future date of your choice.