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Terms & Conditions

Moody Shop Terms & Conditions

Our website, found under the URLs www.wearemoody.com and operated by We Are Moody Limited is registered to The Windsor Centre, 15-20 Windsor Street, London, N18QG (company number 10047636.) All references to “we”, “us” and “our” shall be deemed to be references to We Are Moody Ltd. and references to “you” and “your” shall be deemed to be references to persons placing an order via this website.

The following terms and conditions apply to all use of the We Are Moody. website. By placing an order with us you agree to have read, understood and accepted to these terms and conditions. Please note, as these may be subject to change at any time without notice, it is your responsibility to check this page prior to any use or purchase. If you have any queries regarding our terms and conditions, please contact us before use or order placement.

 

Ordering

  • When placing an order, you agree that all details you provide to We Are Moody for the purpose of purchasing goods are accurate and complete in all respects.
  • Your contract for purchases made through www.wearemoody.com is with We Are Moody Limited and you confirm that all goods ordered by you are for your own private and domestic use only and are not for resale.
  • All orders are subject to product availability and acceptance by We Are Moody• The price and availability of goods are subject to change without notice.
  • By placing an order via this website, you are making an offer to We Are Moody to purchase the goods detailed in your order upon the terms described, at which point your payment card or Paypal account will be pre-authorised.
  • You certify that the payment method you are using is your own and that there are sufficient funds in your account to cover payment of the product/s ordered.
  • No charge will be applied to credit/debit cards or Paypal accounts until the point of despatch; therefore no contract for the sale of any product will exist between you and We Are Moody until we accept your order by despatching your order.
  • If any product from your order is unavailable, we will contact you by email, then attempt to fulfill your order from store and confirm details of any cancellation made where fulfillment has not been possible.
  • We are unable to make amendments to an order after the point of despatch• It is a crime to use a false name or a known invalid credit card to order. Anyone caught willfully entering an erroneous or fictitious order will have their details passed onto the Police.

 

We Are Moody reserve the right to terminate our agreement with you and to suspend or terminate your access to the site immediately and without notice to you if:

  • You fail to make payment to us when due.
  • You breach any of our terms and conditions.
  • If requested by us to do so, you fail to provide within a reasonable time frame, sufficient information to enable us to determine the accuracy and validity of any information supplied by you, or your identity.
  • We suspect you have engaged, or are about to engage, or have way of being involved in fraudulent or illegal activity on www.crewclothing.co.uk

 

Conformity of Goods

Every care is taken to ensure that the description, specification and pricing of all products shown on our website and in our catalogues is correct. The product information and specification provided is not binding, but is carefully considered and intended to give a general description of each product.

While the colour reproduction of each product is a close representation, we cannot accept any responsibility for any variation in colour caused by the differences in browser software.

 

Delivery

All delivery time-frames stated are estimated and may be subject to change. Please note, for International deliveries, local import duties and charges may apply. 

 

Returns Policy

Returns will be accepted within two weeks of receipt, where goods are returned in perfect condition and where possible in their original packaging. Please return to Moody: The Grey Lake inn, Bridgewater TA7 9BP Somerset, United Kingdom

 

Your Right to Cancel

 

  • As an EU consumer you have up to 14 days from the day after you receive your order to cancel and return goods you have ordered from us.
  • You can cancel your contract for sale of goods by emailing contact@wearemoody.com
  • You will have to bear the direct cost of returning the goods and they must be returned within 14 days from the day on which you communicate your cancellation of the contract to us. The deadline is met if you send back the goods before the period of 14 days has expired.
  • If you cancel your order we will reimburse you within 14 days from when we receive the goods back or when we receive proof you have sent the goods back (whichever is earlier).
  • We will make the reimbursement using the same means of payment as you used for the initial transaction, unless you have expressly agreed otherwise; in any event, you will not incur any fees as a result of the reimbursement. 

 

 

PRIVACY

Your Details 

To place an order with us online, registration is required. At the point of registration, we request certain information including your name, delivery and email address and payment card details. This information is required to enable us to process your order and notify you of its progress.

Law

These Terms and Conditions and your use of our website are governed by English law and you agree to submit to the non-exclusive jurisdiction of the English court. This does not affect your non-excludable statutory rights.

This website and our Terms and Conditions have been designed for use within the United Kingdom and under UK law. Whilst we are happy to consider requests for products and enquiries from outside the United Kingdom, we give no warranty, express or implied, that the use of this website or the placing of any order through this website from outside the UK complies with any applicable non-UK laws or regulations. Accordingly, any products or promotions not permitted under your local law are not offered to you.

 

Our Details

We Are Moody ltd- The Windsor Centre, 15-20 Windsor Street, London, N18QG